DSV Consulting AI Strategy
Service Deep Dive: AI Strategy

70% of AI Projects Fail.
They All Skipped Business Understanding.

AI failure is not a technology problem; it's a business problem. We identify high-value use cases and build implementation roadmaps grounded in business reality.

Strategic Reality

GenAI is simple.
Measurable Value is hard.

GenAI has captured the imagination of business leaders worldwide. But most companies approach AI reactively: "We need to do something with AI; what should it be?"

The Hype Gap

When vendors rush AI into every product, it creates an illusion of progress while hiding the lack of commercial ROI.

This reactive approach leads to low-ROI projects, failed implementations, and wasted budget. The companies that succeed with AI ask the hard business question first:

"Where will AI drive measurable business value for us?"

This is a fundamentally different question, and it requires deep understanding of your business, your processes, and your competitive position.

Why 70% of AI Projects Fail

01

Technology-First Approach

Starting with 'What can AI do?' rather than 'What does our business need?' leads to commercially irrelevant PoCs.

02

Resource Misalignment

Spending engineering resources on problems that don't move the needle on margin or efficiency.

03

Integration Gaps

Launching initiatives that don't integrate with how the business actually works on the ground.

The DSV Reversal

We start with your business reality, identify specific problems where AI drives measurable value, develop a business case showing how AI delivers that value, and create an implementation roadmap grounded in business reality.

The Deliverables

An AI Strategy engagement delivers:

01

AI Readiness Assessment

Analysis of your current state across people, process, data, and technology dimensions. This assessment identifies capabilities you have and gaps that need to be addressed.

02

Use Case Identification

3-5 high-value AI use cases grounded in your business metrics. Each use case articulates the business problem, how AI solves it, expected outcomes, and implementation requirements.

03

Business Case Development

Financial analysis showing expected ROI for each use case, including implementation cost, ongoing operating cost, and expected benefit.

04

Data Requirements Analysis

Assessment of data quality, availability, and governance required to execute each use case. Identifies data gaps and remediation needs.

05

Implementation Roadmap

A 12-18 month roadmap showing which use cases to implement first, timeline, resource requirements, and success metrics.

06

Capability Gap Analysis

Identification of skills, tools, and platform capabilities you'll need to build or acquire to implement the roadmap.

Strategic Synergy

The BPR-AI Connection

AI is most powerful when it's augmenting or automating well-designed processes. If you implement AI on top of broken processes, you're amplifying those problems.

"Conduct BPR across your core processes (8 weeks), identify where AI can amplify the value of reengineered processes (4 weeks), and develop AI implementation roadmap (4 weeks)."

This sequence ensures that AI is solving real business problems in the context of optimized processes. We often recommend business process reengineering as a foundation for AI to ensure long-term scalability and maximum ROI.

Phase 01Optimized Foundation (BPR)
Phase 02AI Augmentation
Specialized Capability

Generative AI Readiness

GenAI has created unprecedented opportunities and risks. We provide the strategic guardrails and use-case clarity required to move from experimentation to enterprise-grade deployment.

GenAI Risk Assessment

Evaluation of your organization's exposure to GenAI risks including data privacy, security, vendor dependency, and skill gaps.

Use Case Development

Identification of opportunities where GenAI can augment your workforce (customer service, analysis, coding, etc).

Governance Framework

Development of policies for data security, model selection, quality assurance, and human oversight requirements.

Build vs Buy Analysis

Analysis of whether to build custom models, use SaaS tools, or leverage third-party APIs based on cost and control.

Case Study

Retail Chain Demand Forecasting:
From Spreadsheets to AI

The Challenge

A retail chain with 120 stores and A$500M annual revenue struggled with demand forecasting accuracy. Manual methods were missing patterns, resulting in 2-3% annual margin loss through excess inventory and forced discounting.

Current State

Spreadsheet-based forecasting using only historical sales. Forecast accuracy at 75%, leading to A$15-20M in annual excess inventory and A$10-15M in excess discounting.

What DSV Did

Identified demand forecasting as the primary ROI opportunity. Developed a ML model trained on historical sales plus external data (weather, competitor activity). Designed a 12-week implementation roadmap.

The Results

12%Accuracy Improvement
A$180KInventory Reduction
+2.5%Margin Optimization

Engagement Timeline

Phase 1: Strategy6 Weeks

AI Strategy development, use case identification, and business case validation.

Phase 2: Implementation12 Weeks

Data preparation, model training, pilot testing, and production deployment.

Total Engagement18 Weeks
Our Boundaries

What We Don't Do

Clarity is the foundation of a successful engagement. To ensure we deliver maximum value, we are clear about where our expertise ends.

We are not a software firm

We don't build custom AI models or write production code. We identify where AI creates business value and guide you toward proven, scalable solutions.

We are not an AI research lab

We focus on practical, proven applications that deliver business outcomes in 12-18 months, not experimental or academic research.

We are not a GenAI hype vendor

We don't recommend Generative AI because it's trendy; we recommend it only when it solves a specific, quantified business problem.

We aren't an 'AI Transformation' firm

We don't promise to turn your business into an AI company; we promise to identify where AI creates measurable business value and guide you toward outcomes.

Frequently Asked Questions

Strategic clarity on the AI landscape.

Stop Experimenting.
Start Competing.

Don't build an AI demo. Build a strategic advantage. Let's discuss your AI readiness.

Talk to Our AI Strategists