Process Automation & Cost Reduction
Client: A financial services firm with 800 employees, A$200M revenue.
The Challenge
Operating costs were not declining despite automation investments. The month-end close took 8 days and involved 12 systems. Loan origination cycle times were 6-8 weeks.
DSV Intervention
Reengineered 47 core processes. Simplified loan origination from 22 steps to 12. Automated month-end close data compilation and vendor onboarding validation.
Measured Results
SaaS Rationalisation & Consolidation
Client: Healthcare organization with 2,000 employees across 12 locations.
The Challenge
SaaS application sprawl was out of control, costing A$1.8M annually across 62 applications. Poor utilization and fragmented governance.
DSV Intervention
Conducted comprehensive SaaS audit. Identified duplicates and low-utilization apps. Consolidated landscape to 41 core platforms and implemented procurement governance.
Measured Results
AI Strategy & Demand Forecasting
Client: Retail chain with 120 stores and A$500M annual revenue.
The Challenge
Inaccurate demand forecasting led to A$15-20M in excess inventory and stockouts, driving high discounting and margin compression.
DSV Intervention
Conducted AI readiness assessment. Developed business case for forecasting improvement. Designed 12-week implementation roadmap for AI-driven model.
Measured Results
Technology Strategy & System Consolidation
Client: Professional services firm with 150 staff and A$25M revenue.
The Challenge
Five different billing systems and three CRM systems across practice groups. Technology fragmentation limited growth and frustrated staff.
DSV Intervention
Mapped existing systems and developed a 3-year roadmap. Consolidated 5 billing systems to 1, 3 CRMs to 1, and migrated to cloud infrastructure.
Measured Results
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